Love your Pets ID tags are made to last! Our tags are mechanically engraved.
We strive to make each tag just as you order it. Our automated system engraves your tag’s information exactly as it is entered on our website. We also ship your order to the shipping address exactly as given. We never edit this information so please check your order carefully before submitting it!
Love Your Pets cannot be responsible for a return if the tag information is incorrectly submitted by the purchaser, lost tags, tags that are chewed or tags that develop blemishes through normal wear and tear.
We can not replace chewed or discontinued items.
For non-engraved pet products, we offer a 30-day return/exchange policy as long as the product is in brand new condition in the original packaging with all tags on.
We pay for return shipping only in cases of manufacturer defaults or for an error we made.
We strive for 100% customer satisfaction and welcome your feedback! The best way to contact us regarding a return or replacement is by sending an email stating your problem or question to firstname.lastname@example.org.