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Return Policy & Lifetime Guarantee on all tags

Return Policy & Lifetime Guarantee on all tags

Love your Pets ID tags are made to last a lifetime! Our tags are deeply engraved and we guarantee they should be readable and not break for life.

We strive to make each tag just as you order it. Our automated system engraves your tag’s information exactly as it is entered on our website. We also ship your order to the shipping address exactly as given. We never edit this information so please check your order carefully before submitting it!

Love Your Pets cannot be responsible for a return if the tag information is incorrectly submitted by the purchaser, lost tags, tags that are chewed or tags that develop blemishes through normal wear and tear. The lifetime guarantee does not apply to our accessories such as silencers and chains. Even though our prices are low, our tags are the highest quality available and the information will always be there for your security.

If a tag breaks or becomes unreadable, just email us a photo or return it to us. We'll send a new tag to you at no charge. Please note that any tags replaced under this guarantee must be engraved exactly as they were originally ordered. 

We guarantee all of the non-tag pet products to be free from material and manufacturing faults for the life of every product and will replace any defective products. We do not replace chewed or discontinued items. 

For non-engraved pet products, we offer a 30-day return/exchange policy as long as the product is in brand new condition in the original packaging with all tags on.

We strive for 100% customer satisfaction and welcome your feedback! The best way to contact us regarding a return or replacement is by sending an email stating your problem or question to info@loveyourpets.com

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